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Workland CRM |
Workland CRM is a software development tool that improve research and acquisition strategies, attracting fresh customers, or obtaining more business from existing ones. It is also an aid in business management and after-sales service, ensuring your firm a complete and affective support to the customer.
It collects data from varied resources and uses this data so collected in the enhancement of business strategies. (Data can of course be viewed only by authorized personnel.)
In the short run, it allows to monitor and plan your business and organizational activities during the advance/after sale stage and evaluating the business situation on the whole.
In the long run, Workland CRM will supply an easy view of all the work carried out, as well as business efforts and after-sale service involved, allowing you to take any required action to improve your business.
All the modules give an immediate and up-dated situation of all the business processes such as:
Visit effected by your agents to potential customers and their outcome
Offers submitted to customers and their progress with results calculated in percentage
Detailed economic result per agent
Actual ROI (return on investment) on every single advertising initiative
Track of any important signals for your products or services
Activities carried out by your personnel
Appointments with a call routing notice to your mobile phone
Schedule planned maintenance and recurrent activities
Assigns and manages service request
Send e-mails, sms and makes phone calls
Other modules help you determine the workload developed per client and the relative billing. It fits those businesses that carry out professional services like, business consultants, lawyers, IT companies, general services/maintenance and advertising agencies.
This modern application helps organizations to understand and deal with their customers better, it also increase the quality of service effectiveness and business performance.
We are at your full disposal for any further information.